83 Fourth St West, Cochrane Ontario

1 (705) 271-6299

Xerox Authorized Service Agency

Proudly servicing Northern Ontario communities along Hwy11 and Hwy101 behalf of Xerox Canada.

Unisys Authorized Provider

Proudly Servicing Northern Ontario Communities on Behalf of Unisys Canada. 

Local IT Provider

Proudly offering IT Services and Support for residential and commercial customers.

About Emerald Services and Support

Emerald Services & Support was created and established in 2016. 


After years of providing IT solutions to customers, a team was created to provide alternative solution to customers in need for the Northern Ontario communities. Emerald's goal are to provide the best and most responsiveness services. Services available from hardware, to Software, to networking support and to commercial application  repairs. Some key attributes we offer as a IT Provider are:

Your Xerox Authorized Service Agency

  • Factory Trained Technicians
  • Years of Experience with Multi-Function Printers, Presses and Copiers.
  • Strategically located throughout Northern Ontario for quick response times.


Unisys Authorized Agency

  • Providing it services on behalf of Unisys Canada for Wide variety of partners.
  • Support from Computers, Printers, Copiers, Networking Switches and Routers.


PC Hardware Specialists - A Dedicated Team who can

  • Provide Technical Assistance with Residential and Commercial IT Requirements.
  • PC Repair including but noT limited to Virus removal, Software Updates, System Reloads and Backups.
  • Computer builds and recommendations - Residential, Commercial and Fleets.
  • A Team willing to go the extra mile and ensure customers have the training they require.

Do you require Support? Let Emerald Assist you today!

Xerox A3 Support (MFP)

 Xerox A3 Related MFP Device

What is an A3 Device?

An A3 Device is a device that is capable of printing on an A3 Paper Size which is equivalent to 11x17. 


Please contact the Xerox Hotline at

1-800-275-9376


Welcome Prompt:

  • Prompt 1 - English
  • Prompt 2 - French


Service or Technical Support

  • Prompt 2


Place a Service Call 

  • Prompt 1
  • Support on MId Volume Prompt 2


Please have your Serial number on hand prior to calling.

Xerox A4 Support (MFP)

 Xerox A4 Related MFP Device


What is an A4 Device?

An A4 Device is a device that is capable of printing on an A4 Paper Size which is equivalent to 8.5x11 or 8.5x14. 


Please contact the Xerox Hotline at 

1-800-275-9376 


Welcome Prompt:

  • Prompt 1 - English
  • Prompt 2 - French


Service or Technical Support 

  • Prompt 2


Place a Service Call 

  • Prompt 1
  • Support on Low Volume Units Prompt 3


Please have your Serial number on hand prior to calling.

IT Services / Support

Do you require General Support?


Emerald is Here to Help!

At Emerald Services & Support, we offer a variety of services. Services such as:

  • Virus / Adware Removal
  • Software Backup and Reload
  • PC Hardware Support
  • PC Software Support
  • Printer / MFP Support
  • Custom Built Computer Solutions
  • Contractual IT Support
  • and Much More!





Call us today at 1-705-271-6299 or Feel Free to Email us at Services@EmeraldServices.com

Customer Testimonials

The team at Emerald Services & Support are a great asset to the Xerox Service Team. Whenever we have an issue, whether its after hours or weekends, Jason is always available to assist whether its a minor issue or large issue. Thank you for your continued support.


Sarah Reidy - SGS Canada - Cochrane, ON

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